A staggering 43% of restaurant brands have seen same-store sales growth, with loyalty programs playing a significant role in driving this success. One notable example is Starbucks, which boasts an impressive 34.2 million active rewards members – a whopping 59% of US transactions. Chipotle’s loyalty program has also been instrumental in its success, while Cava has amassed 7 million members through limited-time offers and challenges.
Interestingly, Starbucks recently ended its reusable cup bonus, replacing it with double stars on full purchases. This move may have contributed to the brand’s continued growth. Potbelly revamped its loyalty program in early 2024, switching from points to coins, which has led to a boost in visits. Portillo’s Perks, launched in March 2023, aims to sign up 1.5-1.7 million members by mid-summer.
National Restaurant Association
@WeRRestaurants
·
Jun 30 The restaurant industry is navigating a dynamic year! In our June RPI video, we’re tracking 3 key trends, from cautious consumer spending to an expanding labor market.
Watch the full breakdown and see what it means for your business.
Placer.ai
@Placer_ai
·
Jun 30 Dining out is looking up!
Casual dining and upscale restaurants saw largely positive YoY visit growth in Jan-May 2025. And in May (fueled by Mother’s Day), both segments saw increases in total visits and average visits per location.
Placer.ai
@Placer_ai
·
Jun 28 Coffee and fast-casual restaurants are fueling dining growth!
These segments led the limited-service category in H1 2025, with visits up every month except for a February dip due to weather/leap year.
Placer.ai
@Placer_ai
·
Jul 3 American-style restaurants are making a comeback!
Buoyed by rightsizing and compelling value offers from giants like
@Chilis
&
@Applebees
, they’re seeing robust per-location visit growth.
Placer.ai
@Placer_ai
·
Jun 28 Coffee and fast-casual restaurants are fueling dining growth!
These segments led the limited-service category, with visits up every month except a February dip due to weather and a leap year comparison.
Tony Johnson – CX Consultant + Trainer + Speaker
@The_TonyJohnson
·
Jul 1 Trending in Hospitality & Experience (June 22–28)
Destination dining is the new anchor: food + place = loyalty
Regenerative ingredients gain steam—sustainability gets real
AI powers guest messaging + tipping: service at scale
#CX #Hospitality #AI #Trends
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